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Publication · Computers, Informatics, Nursing · 2023

Neonatal intensive care workflow analysis informing NEC-Zero clinical decision support design

Gephart, S. M., Tolentino, D. A., Quinn, M., & Wyles, C. (2023).

Nursing informaticsNICUQualitative study
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The big idea

Designing helpful clinical alerts starts with understanding how NICU teams actually work.

Who
NICU clinicians in two units (N = 27)
How
Qualitative descriptive study with focus groups
What we learned
How NICU teams work, to design better alerts

In plain language

This study mapped how nurses actually work in newborn intensive care units (NICUs). Knowing the real workflow lets hospitals design computer alerts and decision-support tools that fit how nurses work, instead of slowing them down.

About this study

This study examined the real-world clinical workflow and sociotechnical processes NICU teams use to stay aware of, recognize, and treat necrotizing enterocolitis (NEC), a dangerous complication in fragile infants.

Nurses and providers play different roles: nurses often spot early signs and notify providers, who then decide on tests and treatment. These insights guide decision-support tools (NEC-Zero) that fit how teams actually work.

Key themes

1

Real workflow

Mapped how NICU teams recognize and act on NEC risk.

2

Different roles

Nurses spot signs; providers decide on tests and treatment.

3

Better tools

Findings shape decision support that fits practice.